"Be confident! Record yourself answering basic interview questions and put yourself in the shoes of the hiring manager. Would you hire this person? If not, restructure your approach. Doing your research about the company beyond the product and hiring team.. Who is the CEO? What round of funding are they in? What’s the latest news headline and how could that be affecting your team? Who are their competitors?"
"I got my job with Beyond Identity through LaunchSource. I was there for 3 ½ years and learned SO much. I was the only Customer Success Manager for a while and got to create my own processes, find creative ways to increase retention, and meet some incredible people. I truly wouldn’t be where I am today without that role and the people who helped me along the way.
What I’m most excited for in my new role is continued learning. I want to consistently improve my skill set as a CSM and there’s so many people to learn from!"